MessageHub: Supported Features on Inboxes
Published: Updated:
This article will review the different features each Inbox supports (Inboxes are also known as channels). Each Inbox can vary in the size of the messages, for example. We will discuss more features in this article.
Requirements
Section titled “Requirements”-
An active ClickFunnels account
-
The MessageHub App
Supported Message Type
Section titled “Supported Message Type”| Inbox | Incoming/Outgoing message | Activity message |
|---|---|---|
| Website | Yes | Yes |
| Facebook Messenger | Yes | Yes |
| SMS | Yes | Yes |
| Yes | Yes | |
| Yes | Yes | |
| Telegram | Yes | Yes |
| Line | Yes | Yes |
| API | Yes | Yes |
Maximum Message Size
Section titled “Maximum Message Size”| Inbox | Maximum number of characters |
|---|---|
| Website | 10,000 |
| Facebook Messenger | 640 |
| SMS | 160 |
| 10,000 | |
| 10,000 | |
| Telegram | 4,096 |
| Line | 2,000 |
| API | 10,000 |
Outbound Conversation Restriction
Section titled “Outbound Conversation Restriction”| Inbox | Restriction |
|---|---|
| Website | You can create outbound conversations with verified contacts. |
| Facebook Messenger | Cannot create outbound conversations. The first message should be from the contact. |
| SMS | No restriction |
| Cannot send messages other than WhatsApp-approved template messages 24 hours after the last incoming message. | |
| No restriction | |
| Telegram | Cannot create outbound conversations. The first message should be from the contact. |
| Line | Cannot create outbound conversations. The first message should be from the contact. |
| API | No restriction |
Outgoing Message Restriction
Section titled “Outgoing Message Restriction”| Inbox | Restriction |
|---|---|
| Website | No restriction |
| Facebook Messenger | Cannot send promotional messages 24 hours after the last incoming message. |
| SMS | No restriction |
| Cannot send messages other than WhatsApp-approved template messages 24 hours after the last incoming message. | |
| No restriction | |
| Telegram | No restriction |
| Line | No restriction |
| API | No restriction |
Available Features
Section titled “Available Features”| Inbox | Channel greeting | Attachments | Auto Assignment |
|---|---|---|---|
| Website | Yes | Yes | Yes |
| Facebook Messenger | Yes | Yes | Yes |
| SMS | Yes | No | Yes |
| Yes | Yes | Yes | |
| Yes | Yes | Yes | |
| Telegram | Yes | Yes | Yes |
| Line | Yes | No | Yes |
| API | Yes | Yes | Yes |